Mad Dog Expeditions
International Inc. TERMS AND CONDITIONS
TERMS.
In the terms and conditions, “The Agency”
refers to Mad Dog Expeditions International
Inc. “Tour” refers to the travel
arrangements listed on your invoice.
“Client” refers to the passengers on the
tour. “Suppliers” refer to any airline,
hotel, dive shop, live aboard,
Transportation Company, or other vendor
supplying any or all of the client’s tour.
Note: Terms and conditions are subject to
change at any time.
RESERVATIONS AND PAYMENT:
A deposit of 25% per-person is due for all
trips to reserve a travel trip, plus any
additional deposit(s) required by suppliers.
Any reservations may be automatically
canceled if a deposit is not received within
10 days. Final payments are due 90 days
prior to departure. A $30 per-person late
payment fee will be charged if not paid 90
days prior to departure. If you have not
paid by 60 days prior to departure a $60
per-person will be charged.
CANCELLATIONS:
All cancellations must be made in writing.
Any supplier cancellation fees will be
passed on to the client. Cancellations
made more than 90 days prior to departure
will be subject to a minimum 15% per-person
cancellation fee plus any supplier
cancellation fees. Cancellations 60 to 31
days prior to departure will be charged 30%
of total booking plus supplier fees. Within
30 days before departure the charge will be
100%.
A Travel Insurance Plan is
available on request and highly recommended.
FEES:
A $30 per change fee will be added for any
changes made after the initial reservation.
A $30 late fee plus airline fees will be
added for any reservations made with in 30
days of departure.
RESPONSIBILITY:
The Agency shall be responsible to the
client for supplying the services and
accommodations offered on the client’s
invoice except to the extent such services
and accommodations cannot be supplied due to
causes beyond the control of The Agency. The
client waives any claim against The Agency
for any damage to or loss of property, or
any injury to or death of any client during
the client’s tour. The Agency shall not be
responsible for any floods, fires, tropical
storms or other acts of God, delays,
substitution of equipment or any act or
omission by any supplier, its agents,
employees and the client hereby waives any
claim arising there from. The right of the
client is reserved to claims against
suppliers. The Agency reserves the right to
decline a client as a participant in a tour
at any time. If any client is removed from
an ongoing tour, a proportionate refund of
recoverable unused services will be made. In
the event a tour is canceled, The Agency
shall have no responsibility beyond the
refund of all deposits made to The Agency by
the client. Any direct contract between a
client and a supplier shall constitute the
sole contract between the supplier and the
client. Travel Insurance is highly
suggested. Any refund, cancellation fees,
advanced shipping and setup costs charged by
vendors to MDE will be passed on to MDE
clients prior to any refunds being issued.
DEPOSITS:
Monies paid to MDE for trips
that are canceled or rescheduled will be
either refunded to the client, 60 days from
trip cancellation date or applied towards a
future MDE trip.
NON CHARTER / SCHEDULED AIR:In
many cases, The Agency has special fares
with the air carriers. These special fares,
however, have several restrictions. Once
airline tickets have been issued, these
tickets are non-refundable, non-transferable
and non-changeable without total loss or if
changed a substantial penalty. If the
clients lose their tickets then new tickets
will have to be purchased, a lost ticket
order will be filed and a processing fee
charged.
TRAVEL DOCUMENTS:The
client’s travel documents will be shipped by
a 2nd day service approximately 2 weeks
prior to departure unless requested
otherwise. No documents will be shipped if
there is a balance due on the client’s
invoice.
INSURANCE: OPTIONAL:
Travel Insurance is available with the
client’s tour. Travel Insurance is highly
recommended. A Travel Insurance brochure
describing coverage is available upon
request.
MANDATORY:
DAN or equivalent dive accident insurance
for all MDE dive expeditions
